Recover and Rebuild North Carolina Emergency Management works with local, state and federal groups, as well as non-profit and volunteer groups, to help people and areas recover from disaster. The first step in recovering from a disaster is to call your insurance company. Utility companies will work hard to restore the power, water and gas services. The Individual Assistance program helps those families and singles whose homes have been damaged or destroyed by a storm to get safe, decent and clean housing. People who become unemployed because of the disaster or who need low-interest loans to replace vital items can also get help. This program also can help small business owners to restore their properties. The Public Assistance program works with local governments to clear debris along the roads. It helps to fix public infrastructure after a disaster. It takes the whole community to recover from a disaster. Learn what your role is and how you can help.